The single biggest benefit of using Vital Technology Solutions is having access to IT knowledge not available in-house. The more technical and complex IT issues are beyond the ability of in-house personnel. Hiring someone full time with this knowledge level would be cost prohibitive.
I feel Vital Technology Solutions is better than other IT services in their ability and willingness to tailor programs specific to our needs, not a canned solution.
If someone were on the fence, I would urge them to consider Vital Technology Solutions and their staff’s services as they are all very personable and easy to work with. Vital Technology Solutions has always provided successful solutions to our needs in a variety of IT areas including office and production settings.
Don Morehead
Corporate Controller
Anthony Timberlands
I feel like VTS is willing to go the extra mile for us. I feel like they believe in our mission as much as we do. It’s hard to remember a time before VTS, but I feel like they provide a quality service without the red tape. I can always get an honest answer. I am pleased with the service we receive.
Travis Tarkinton
Chief Financial Officer
Camp Ozark
We are an “Apple” shop and Jacob was recommended to us by Apple back in 2015. His business has grown, and so have his services. But whatever the need, Jacob or his team have been responsive. IT continues to become more complex and having the VTS team help us stay abreast of changes and threats brings real peace of mind.
The team is incredibly responsive and I have never heard “that is a problem with your “XYZ” system or vendor”, they have always been willing to help us navigate issues even if the issues are with software or other items that they did not recommend or install.
VTS hits all the metrics that matter to me in an IT firm: Responsive, affordable, knowledgeable and willing to work with us on multiple issues.
Andrea Dobson
Chief Operating & Financial Officer
The Winthrop Rockefeller Foundation